In Big Bio Co., Ltd, protects customer's information appropriately as a social obligation. We publish about our privacy policy as follows for handling and the protection of Personal Information which the customer offered on this site (http://www.big-bio.com).
Compliance
The Companies shall comply with the Law concerning the Protection of Personal Information, the provisions of the Business Law that relate to the privacy of individual information protection law and other related laws and regulations, the Guidelines concerning the Protection of Personal Information in the webpage (hereinafter referred to as the “Guidelines”), Big Bio Privacy Policy, and this Privacy Policy, when they obtain, use, and otherwise handle information (hereinafter referred to as “Personal Information”) that enables identification of customers, business partners, etc. (hereinafter referred to as “Customers”).
Specification and Announcement of Objectives of Use
The Companies shall specify to the greatest extent possible and announce in advance the objectives of use of the Personal Information on Customers they obtain. When they obtain Personal Information included in contracts and other documents directly from Customers, they shall clearly inform them in advance of the objectives for the use of such information.
Use of Information within the Range of the Objectives of Use
The Companies shall handle Personal Information on Customers within the range necessary to attain the objectives of use specified and announced in advance. However, in cases based on the provisions of laws and regulations, the Companies may handle Personal Information on Customers beyond the range necessary to attain the objectives of use specified and announced in advance.
Period of Preservation
The Companies shall determine the period for the preservation of Personal Information on Customers within the range necessary to attain the objectives of use, and will erase such information without delay after the period of preservation expires or the objectives of use are attained. This shall not apply, however, in cases based on the provisions of laws and regulations.
Security Management
The Companies shall strive to ensure the accuracy of Personal Information on Customers and keep it up-to-date and also take necessary and appropriate security management measures to protect such information from unauthorized access, falsification, leakage, loss, and damage.
Supervision over Employees
The Companies shall exercise necessary and appropriate supervision over their employees to ensure the security management of Personal Information on Customers. They shall also provide their employees with education and training necessary to ensure the appropriate handling of Personal Information.
Supervision over Contractors
The Companies may outsource all or part of the handling of Personal Information on Customers to third parties , among the companies and other than these three, within the range of the objectives of use. In this case, when they choose contractors, they shall confirm that the contractors handle Personal Information appropriately and also demand that they handle Personal Information on Customers appropriately. The Companies shall also exercise necessary and appropriate supervision over the contractors.
Provision of Information to Third Parties
Unless based on the provisions of laws and regulations, the Companies shall not provide third parties with Personal Information without Customers’ consent.
Request for Disclosure and Other Procedures
If Customers wish that the Companies inform them of the objectives of use for Personal Information, or disclose, correct, add new information, delete, discontinue use of Personal Information they own, or discontinue providing it to third parties, they shall make such a request to the Companies following the procedures established separately by the Companies.
Handling of Complaints
The Companies shall respond swiftly and appropriately to complaints and other inquiries about the handling of Personal Information.
Response at Time of Information Leak
If an accident occurs, such as leakage of Personal Information on Customers, the Companies shall take necessary steps, including swiftly notifying Customers concerned of the facts regarding the accident, in accordance with the provisions of the Guidelines.
Review of Privacy Policy
The Companies shall strive to make continuous improvements concerning the handling of Personal Information in their organizations through various measures, such as putting in place internal regulations concerning the protection of Personal Information, implementing employee education programs, and carrying out internal audits.
Complaints and other inquiries concerning the Companies’ privacy policy should be addressed to:
- Big Bio Co., Ltd
- 2100 Nishi-Kaitou Ogawa-mach
Uki-shi, Kumamoto 869-0615
JAPAN - TEL: 81-964-47-5810
FAX: 81-964-47-5811 - Email:
- Business hours
9:00-17:00 (Japanese Hour)